BOOKING CONFIRMATION

We will arrive within the 90 minute arrival window for your booking, provided that there are no unforeseen circumstances like accidents, weather, etc. If we’re running late, we’ll be sure to let you know. This is to ensure teams do not rush, and for the safety of the team.

Because we reserve a time especially for you, please make any schedule changes before 4 p.m. the day BEFORE service to avoid incurring a $50 cancellation fee. This is necessary to be fair to the teammate who is relying on working on a given day.

If you are not happy with your service , let us know right away (same day ) and we will be back to make it right!

A hold will be placed on your card one day before service, but you are not charged until service is completed and you will receive an email invoice instantly. Please note that some banks show this hold as a charge, but it is just pre-authorization.